WordPress website FAQ
Welcome to the WordPress Website FAQ by WP Go Live — your complete guide to how our ready-made and custom WordPress websites work. Here you’ll find clear, straightforward answers about our WordPress website services, including setup, customization, hosting, maintenance, and delivery.
Whether you’re preparing to launch your website or just exploring your options, this FAQ page will help you understand exactly what’s included, how the process works, and how we make every project fast, secure, and SEO-ready.
If you can’t find your answer below, feel free to contact WP Go Live — our support team will be happy to assist.
Getting Started
What is a ready-made WordPress website template?
A ready-made WordPress website from WP Go Live is a fully designed and structured site that includes essential pages like Home, About, Services, and Contact. We customize the design with your logo, colors, and content, then install it on your hosting—so you can launch your WordPress website fast without building from scratch.
Is this the same as buying a WordPress theme?
Not at all. Buying a theme gives you a blank file you must install, configure, and design yourself. With WP Go Live, you get a done-for-you WordPress website service—a complete, customized site built and delivered for your business, ready to go live with no coding required.
Can I preview the design before ordering?
Yes! Every template includes a live demo so you can explore the layout, features, and overall design before purchasing. The final result will be personalized with your branding, colors, and content, creating a unique website tailored to your business.
Website Setup & Customization
Are WP Go Live websites ready to use immediately?
Yes. Once you place your order and send us your content, we begin your WordPress website setup and customization. After delivery, your website will be fully functional and ready to go live—no technical setup needed on your end.
Do you handle the customization for me?
Absolutely. Each site is customized according to the package you choose. Our team manages everything—from logo and color integration to content placement and layout adjustments—so your WordPress website reflects your brand perfectly.
What’s included in the customization packages?
- Brand integration (logo, colors)
- Content replacement (text & images)
- Layout or section adjustments
- Contact-form setup
- Basic WordPress SEO optimization
- Speed and mobile performance tuning
Full details are listed in each template’s pricing section. Regardless of plan, we handle the complete setup for you.
How long does the customization take?
- Basic – 2–3 business days
- Standard – 5–7 business days
- Premium – 7–10 business days
Our WordPress website setup process is efficient—you’ll know your exact launch date once we receive your content.
Can I upgrade my package later?
Yes. You can upgrade anytime by paying the price difference. Many clients start with the Essential plan and later expand to add more pages, design features, or SEO services.
Content & Branding
Can I provide my own content?
Yes. After checkout, we’ll send you a step-by-step form to upload your logo, text, images, and brand colors. We’ll then personalize your ready-made WordPress website to match your brand identity.
I don’t have content yet—can you use demo content?
Yes. We can build your site with placeholder text and royalty-free images so it’s ready to preview. You can replace content later or request updates through our Website Care Plan.
Note: We do not reuse or distribute licensed content from template sources.
Can you help write my website content?
Yes. We offer optional WordPress copywriting services for key pages like Home, About, and Services to help your website convert visitors into clients.
Do you offer logo design?
Yes. Logo creation is available as an add-on and is included in some packages. Visit our Services page to see examples and pricing.
Can my website be multilingual?
Absolutely. Add our Multilanguage Pack to translate your site using WPML or Polylang. It includes a language switcher, translation setup, and multilingual SEO configuration.
Tech & Hosting
Do I need to buy hosting and a domain?
If you already have hosting, we’ll install your site there. If not, WP Go Live offers a full WordPress hosting & domain setup service—including registration, SSL, backups, and optimization—so your website is secure and lightning-fast from day one.
Can you install the site on my existing hosting?
Yes. As long as your hosting meets standard WordPress requirements (PHP 8+, MySQL 5.7+), we’ll deploy it for you once you share your access credentials.
Do I need technical skills?
Not at all. WP Go Live is a done-for-you WordPress website service. We handle all setup and design work; you’ll receive a finished, easy-to-manage website—no coding required.
Is my website mobile-friendly and SEO-ready?
Every site we deliver is fully responsive and built with clean code, fast loading speed, and on-page WordPress SEO best practices.
Do you set up business email addresses?
<p>Yes. We can create professional emails (like [email protected]) through services such Outlook or Google Workspace—configured to match your domain.</p>
Website Ownership & Support
Will I be able to update the website myself?
Yes. You’ll have full admin access and can edit text, images, and layouts with Elementor’s visual editor. We also include a quick-start guide for basic content edits.
Note: Advanced design or structural changes may require professional assistance.
Do I fully own my WordPress website after delivery?
Yes. You retain complete ownership of your site files, WordPress admin, and hosting account. Licensed plugins and templates remain under standard commercial-use licenses but are valid for your delivered site.
What happens after I place my order?
Once your payment is confirmed, you’ll receive a welcome email with instructions to upload your brand assets and content. We’ll begin the WordPress website setup as soon as your materials arrive.
How do I send my content securely?
We’ll provide a protected upload form where you can submit text, images, brand colors, and notes. Our team keeps all files confidential and organized throughout your project.
After Delivery & Maintenance
Can I request edits after delivery?
Yes. Each package includes a number of post-delivery revisions for small content or design tweaks. For ongoing updates, our Website Care Plan offers continuous support, backups, and maintenance.
What counts as a minor revision?
Minor revisions include text or image replacement, color adjustments, or spacing fixes. Major redesigns or new pages are not included but can be quoted separately.
Will I preview my website before it goes live?
Yes. We’ll send a private preview link so you can review your site and request final adjustments before launch.
Do you offer ongoing website care?
Yes. Our WordPress website maintenance plan provides monthly backups, plugin and core updates, security monitoring, and performance checks with priority support.
Orders, Payments & Policies
How do I order a WordPress website package?
Choose your favorite design from our WordPress website templates, select your plan, and checkout securely. After purchase, follow our guided onboarding to submit your content.
What payment methods do you accept?
We accept major credit and debit cards via Stripe and PayPal. All transactions are processed securely through encrypted gateways.
What is your refund policy?
You can request a full refund within 24 hours if no customization work has begun. Once setup starts, sales become final due to the design and licensing work involved. Read our Refund Policy for details.
Need More Help?
Still have questions after reading our WordPress Website FAQ? Visit our Services page to learn what’s included in each plan, or see How It Works to understand our launch process step-by-step.
You can also contact WP Go Live anytime — we’re here to help you every step of the way.