Privacy Policy

Last updated: July 1st, 2025

This Privacy Policy explains how WPGoLive (“we”, “our”, or “us”) collects, uses, shares, and protects your personal data when you visit our website wpgolive.com or purchase any of our services. We comply with the General Data Protection Regulation (GDPR), the Spanish Data Protection Act (LOPDGDD), and other applicable digital privacy laws.

1. Data Controller

Legal operation of this business is registered in Spain under the trade name WPGoLive, managed by a legally registered self-employed entrepreneur (Autónomo).

  • Business Name: WPGoLive
  • Registered Address: Camino Viejo de Vélez, Residencial Vistamar 71C, Torre de Benagalbón, 29738 Málaga, Spain
  • Email: [email protected]

2. What Data We Collect

  • Personal information (name, email address, billing address)
  • Order and payment details (handled securely via Stripe or PayPal)
  • Technical data (IP address, browser type, device information, time zone)
  • Usage data (pages visited, clicks, scroll behavior, cookies)

3. How We Use Your Data

Your personal data is used to:

  • Process and deliver your orders and services
  • Respond to support inquiries
  • Comply with legal, tax, and accounting requirements
  • Improve website usability, security, and performance

4. Legal Basis for Processing

We process your personal data under one or more of the following legal grounds:

  • Contractual necessity – to fulfill your purchase or service request
  • Legal obligation – for invoicing, accounting, and tax purposes
  • Legitimate interest – for improving our services and preventing fraud
  • Consent – for marketing communications or cookies, where applicable

5. How We Share Your Data

We do not sell or rent your data. We only share it when necessary with:

  • Payment processors: Stripe and PayPal
  • Hosting and server providers (e.g., SiteGround, Cloudflare)
  • Analytics platforms (e.g., Google Analytics, anonymized)
  • Government authorities if legally required

6. Cookies and Tracking Technologies

Our site uses cookies and tracking technologies to improve performance, usability, and security.

Types of Cookies We Use:

  • Essential Cookies: Needed for core site functionality (e.g. cart, login, session management)
  • Analytics Cookies: Used to analyze how visitors interact with the website
  • Functionality Cookies: Remember user preferences such as region, currency, and language
  • Marketing Cookies: Help deliver personalized content or retargeting ads (e.g. Meta Pixel, if used)

Third-Party Cookies:

  • Google Analytics: Tracks website usage (anonymously)
  • Stripe / PayPal: Set cookies for fraud detection and secure payments
  • Meta Pixel (if applicable): Tracks advertising campaign results

Managing Cookies:

When you first visit our site, you will be asked to accept or reject non-essential cookies. You may also:

  • Disable or clear cookies via your browser settings
  • Use a private browsing window (incognito mode)

7. Data Retention

We retain personal data only for as long as necessary to fulfill its purpose and comply with Spanish tax regulations. Order and invoice records are retained for at least 5 years as required by law.

8. Your Rights Under GDPR

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal limits)
  • Restrict or object to certain types of data processing
  • Withdraw previously given consent (e.g., for newsletters)
  • Lodge a complaint with the Spanish Data Protection Authority (AEPD)

9. Data Security

We take your data security seriously. Our website uses:

  • SSL encryption
  • Firewall and server-side security protections
  • Secure third-party services (Stripe, PayPal, etc.)

10. Updates to This Policy

This Privacy Policy may be updated occasionally to reflect legal or technical changes. When updated, a new “Last updated” date will appear at the top of this page.

11. Contact Us

If you have questions or requests regarding your personal data or privacy practices, please contact us:

Shopping Cart